Enterprise operation management

Author: Ye Shouli
Publisher:
Publish Date: 2004-10-01
Features: Enterprise Operations Management is a core work in the series of business management books. Operations management is an important component of the enterprise management system. For a long time, in the field of enterprise operations management, Taylor's scientific management ideas have held a significant "dominant" position, and people are accustomed to viewing operations management as the management of the internal "idle system" of the enterprise. This type of management is adapted to the push-based planning model with vertical instruction transmission, and the goal of operations management is to meet the requirements of enterprise plans. Therefore, manufacturing enterprises with high standardization procedures, strong planning, and significant economies of scale have become the main objects of study in enterprise operations management during the era of scientific management, and academic theories often refer to enterprise operations management as enterprise production management. Based on a reflection of traditional enterprise operations management, this book proposes new insights into modern enterprise operations management. The full text is composed of four parts and eleven chapters. Part 1: General Principles of Enterprise Operations Management comprehensively and systematically elaborates on the formation and inevitable laws of development of enterprise operations management, the characteristics of enterprise operations management in the knowledge economy era, the architecture of the enterprise operations system, and the goal system of enterprise operations management. Part 2: Design of the Enterprise System takes the difference between manufacturing enterprises and service enterprises as the starting point of the research, focusing on elaborating the differences in the design of operations systems for the two types of enterprises. Part 3: Planning of the Enterprise Operations System emphasizes explaining how, under the premise of customer demand as the driving force, enterprise plans can achieve the full utilization of capabilities and meet customer needs, as well as the contradiction and unity between improving service quality. Part 4: Control of the Enterprise Operations System demonstrates that in modern enterprises, whether it is the concept of control, the organizational form of control, or the methods of control, all have challenged traditional theories and practices of enterprise control. This part strives to provide a relatively comprehensive elaboration on the control issues of modern enterprise operations systems with the intent of inheritance, exploration, and discovery. The book cites numerous examples, cases, and images, which help enhance the reader's visual experience and improve their intuitive understanding of operations management.