Me and Quality: The Life Experience of the Father of Zero Defects

Author: Philip B. Crosby
Publisher:
Publish Date: 2005-03-01
Features: "A manager who spends half a day extracting from Crosby's books will find the time spent is a valuable investment." — Business Week magazine, USA "Crosby, the apostle of American quality, is one of the greatest management thinkers of the 20th century. He sparked a quality revolution in the American business world and shared his eternal philosophies with them." — Time magazine, USA "Among all the masters of quality, none can inspire people's passion for quality as much as Crosby. The list of his clients reads like the roster of successful American companies, including General Motors, Milliken, and PPG, which have all won Crosby's own quality award—the Quality Miser Award." — Business Week magazine, USA "Crosby's message is very simple: Do it right the first time. This has spread worldwide, and the world has become better because of it. Today, it's hard to find poorly made cars or other products, thanks to Crosby." — F. T. Tim Dysley, former CEO of ITT Corporation As the father of quality, Crosby not only pierced the cave of quality with his eyes and mind but also used his heart and pen to preach the gospel of the quality century. In his books, you can feel a strong will to life and a drive for happiness, without obscure jargon or a hazy gaze behind glasses. They are deeply felt and to the point, with poetic reflections in the writing and joyful philosophy in the ink. They are photo albums of real life, and also revelations for the world of management. Therefore, it's only natural that they have profoundly influenced the minds and actions of global business leaders, and becoming a management bestseller is merely an additional medal on the chest of a hero.