Author: Qian Piyan, Zheng Zengmao (USA)
Publisher:
Publication Date: 2002-08-01
Features: The author does not list a group of companies offering different products and services as case studies. Instead, he paints a network of business processes and the people within it constantly interacting. In this network, organizations are interconnected and share a common fate through the products or services they provide. In such a scenario, the traditional practice of keeping business secrets is outdated. A collaborative atmosphere prevails everywhere, where people have access to any information they need and share their insights. Businesses have learned to:
Create coordination mechanisms. Through further coordination with customers in operations, companies can supply products accurately at lower costs precisely when needed.
Increase transparency. They provide customers with detailed insights into their business processes—a revolutionary measure that boosts production efficiency while maintaining competitiveness.
Understand the role of customers. By engaging in conversations with customers and listening to their feedback, companies can better fulfill the value of customer "pull" and more precisely leverage the "push" effect of business processes.
Continuously advance the process of X-reengineering. When every part of the company fully leverages the power of the internet, both customer and company efficiency can be doubled.
This book is highly inspiring and enlightening for readers, primarily because it reveals the infinite potential that creative applications of information technology bring to businesses. Today, adapting to change better is a must for business professionals. In-depth exploration of future corporate operational trends and sustainable development, Business X-Reengineering is a must-read for corporate managers.
Enterprise X Rebuild
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