Here is the translation of the given content into English: "Addressing Problem Employees: Employee Motivation and Training Guide"

Author: [USA] Bunting
Publisher:
Publish Date: 2005-02-01
Features: They will make you question yourself about becoming a manager. During the day, they exist in your conversations with loved ones, friends, and colleagues, and at night, they appear in your dreams—when will you finally get some peaceful sleep? They not only dampen your mood but also hinder you from achieving your goals. Problem employees—the demons tormenting your body and mind—are practically everywhere. Some of them have issues with their abilities—no matter how you guide them, they simply cannot complete their work. Others, however, lack a proper attitude—they are (negative), full of complaints, and lack a cooperative spirit, and it is they who make your life bitter. Moreover, they drag the entire team into a slump. In the book "Mastering Problem Employees," Sean Bunting will introduce you to the secrets of setting inspiring performance standards and the SOAR formula for your subordinates. The key is: S (Set goals) — Set goals. O (Observe performance) — Observe performance. A (Assess performance) — Assess performance. R (Respond appropriately) — Respond appropriately. You will be able to determine who among your employees needs a little encouragement, who needs more guidance, who needs a complete attitude adjustment, and who needs to be "freed." This book is a motivational read about how to deal with employees of different personalities and lead them to work together for the company's growth and personal improvement.