HP Strategy: The Power of the Network Team

Author: Zara Bek (USA) Bormest
Publisher:
Publish Date: 2005-01-01
Features: "This book addresses a contemporary organizational topic: how organizational units can fundamentally transform their original form and learn to create an effective new organizational structure. The writing style is unique, providing a vivid systematic case study of the entire new organization's establishment, making it indispensable for research on organizational change." — Susan A. Molman, Senior Research Fellow, Business School, University of Southern California
HP, founded by Bill Hewlett and Dave Packard, is one of the most respected companies globally, renowned for its unique corporate culture (known as the HP Way), excellent products, and sustained financial growth. Almost every enterprise and organization, regardless of size, has its own unique success story. This book takes readers on a journey behind the phenomenon of HP. When discussing HP's success, the author focuses on its newly created organizational structure and form—the network team. HP's internally developed network teams transformed the entire company's financial management into a customer-facing "service." On one hand, this reduced HP's original financial transaction costs by more than 50%, while on the other hand, it created exceptionally high levels of employee and customer satisfaction. Through key participants' firsthand materials, the book details the entire process of establishing the network team. These materials convey how a conventional organization can transform into a new, innovative form capable of making significant contributions. HP grew into one of the world's leading organizations through this organizational innovation. It is believed that these experiences and real-life accounts will provide insights for CEOs, CFOs, frontline managers, and those specifically responsible for daily organizational management.