Bidirectional Responsibility: Avoiding 5 Traps of Hierarchies, Building Harmonious and Efficient Manager-Employee Relationships

Author: (USA) Calvin B. Clark / Earl Ermann / Yin Xianghui
Publisher:
Publish Date: 2005-01-01
Features: If you read this book seriously, it will change your life (I guarantee it). If many people read this book seriously, it will change the whole world (no exaggeration). This book is truly that good!
Tom Peters, author of "In Search of Excellence" and "Reimagine"
This book is the fundamental application of the "win-win" philosophy for organizations. It is filled with compelling insights and case studies, making it even more suitable for a new type of economy where wealth creation shifts from relying on capital to relying on human resources.
Dr. Stephen Covey, author of "The 7 Habits of Highly Effective People"
Cal and Ermann introduce an amazing new concept—two-way accountability, which reconstructs the foundation of how people view hierarchies and organizational relationships.
Warren Bennis, Professor of Management at the University of Southern California, author of "On Becoming a Leader"
This book clarifies the advantages and disadvantages of hierarchies in businesses and points out that single accountability hinders honest dialogue between managers and employees, truthful information transmission, and ultimately leads to five direct negative impacts on the organization: untruthful communication, internal political corruption, false teamwork, employee apathy, and mutual shirking of responsibility. The authors creatively propose that to build harmonious relationships between managers and employees and improve organizational efficiency, a two-way accountability system should be implemented: employees are accountable to their superiors, and superiors are also accountable to their employees. Superiors should create conditions to help employees complete tasks and achieve a sense of accomplishment while making decisions and implementing management. At the same time, a win-win political model should be achieved: winning personal interests, company interests, and the interests of all stakeholders.
The management and leadership experiences described in this book benefit different levels of people in different ways. Decision-makers will learn how to improve mechanisms to encourage honest and equal cooperation between superiors and subordinates at all levels; managers will learn how to improve various relationships to better collaborate and support the people they lead; subordinates will learn how to determine when they can speak up without risk and take more responsibility in creating such conditions; MBA students will learn how to judge which companies are capable of evaluating opinions and achievements in their work, thereby finding ideal employers.
This book is recommended by three renowned American management scholars today: Tom Peters, Stephen Covey, and Warren Bennis.
This book proposes a fundamental solution to improving corporate management systems: by introducing a highly two-way accountability system and a win-win political model, it improves the relationship between managers and employees, ensuring that managers not only ensure subordinates' accountability but also must take responsibility for themselves; employees, while ensuring company interests and considering others' interests, pursue personal interests.