Calibration: The Path to Extraordinary Achievements for Outstanding Companies: The Path to Extraordinary Achievements for Outstanding Companies

Author: Labovitz
Publisher:
Publish Date: 2004-11-01
Features: Calibration is the essence of management. To reach the destination, it's not enough to just focus on the guiding stars; all internal processes, reward systems, and driving forces must be aligned as a whole. This book may not help you unlock the secrets of the stars, but it can help you overcome the obstacles to your company's success. As advocates of the concept of calibration, the authors have developed this unique perspective through collaboration with world-class companies. In summary, calibration is about structuring the five key elements of an enterprise—employees, processes, customers, business strategy, and leadership—to achieve breakthrough performance. The book is filled with business war stories and firsthand insights from industry leaders. It provides a clear framework that coordinates and integrates the key elements for creating and sustaining business success; offers self-assessment tools and comparative metrics to evaluate an organization's core capabilities; enables managers to build a workforce whose activities are closely aligned with the company's goals and strategy; helps a company identify when and where it has deviated from calibration, and provides common symptoms of corporate ailments such as "going it alone," "much ado about nothing," "phantom limb syndrome," "words and actions not in sync," "market myopia," and "the road to nowhere"; and proposes concrete steps to steer the company back on track, fostering a shared understanding of its goals among employees and using that understanding to drive their work.