Business Process Management

Author: Michael Rosemann Liu Xiangyan Becker, J. Martin Kugeler Bo Yuqiu
Publisher:
Publish Date: 2004-11-01
Features: This book comprehensively explores business process management through panoramic case studies. Based on a thorough summary of the experience and lessons learned from the business process reorganization project of Deutsche Telekom Real Estate Company, 13 business process methodology experts and over 70 industry experts combine theory with practice to conduct an in-depth analysis of business process management from multiple perspectives and levels. This book is suitable for management students and teachers, business analysts, business process managers, consultants, and individuals involved in business process reengineering and business process analysis. It also holds significant reference value for students and teachers in business, information systems, and engineering fields.