Author: Green
Publisher:
Publish Date: 2004-10-01
Features: Teaches you how to let go of fear and face every unfamiliar visit with calmness and composure. Guides you on how to pick up the phone with confidence for a good start, appropriately handle complaints, select calls appropriately, and leave a deep impression on the other party. Teaches you how to respond effectively and creatively to frustrating phone conversations and situations. This book is a highly practical guide to telesales, detailing how telesales professionals master the skills of cold calling. The author summarizes and summarizes their personal experience in telesales, vividly and vividly showing every telesales skill to readers. What's more distinctive is that the author currently runs a consulting company specializing in cold calling, providing personalized support and guidance to every marketing professional who is lost and clueless. As a result, the content of this book has been tested by countless practices. Readers can master several cold calling skills for free and easily without spending a lot of money, and thus embark on the road to success. Target Audience: Telesales professionals and those engaged in marketing work.
No longer afraid of "cold dings": Tips for making cold calls
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