Author: Huang Xiwei
Publisher:
Publish Date: 2004-10-01
Features: This book primarily describes the operational models of information enterprises, telling how, under a hierarchical evolutionary system, from the existing chaotic work mode, it evolves into a quality-respecting, orderly operational mode, then into a high-speed development mode with shared capabilities and a nuclear effect, and further into a 6Sigma control mode for quantitative analysis and objective research. It also develops into a continuous excellence mode that proactively adapts to external changes in a democratic cultural atmosphere. This book summarizes the essence of nearly a century of economics, management, and sociology on efficiency, democracy, motivation, and corresponding organizational theories, especially the core theories of the three masters of quality studies in the past 60 years, as well as the advancements in the operational systems of the information industry in the past 10 years, such as the research on software operational systems by the International Organization for Standardization (ISO), the Carnegie Mellon Software Engineering Institute, the U.S. Department of Defense, IBM, and Microsoft. From a humanistic perspective, it explores corporate operations, introducing the concept of "democratic freedom," viewing democracy not just as an end but as a means, and adopting a phased implementation method to provide a novel and practical evolutionary implementation approach for corporate operations (not just management). The solutions mentioned in the book discard the Taylor management model of "forced implementation" and turn toward more humanistic incentive theories and Maslow's theory of self-actualization, clarifying the responsibilities and interactions between management and employees in the organization. This holds practical significance for the transformation of Chinese enterprises, their participation in international competition, the improvement of organizational efficiency, and the enhancement of employee satisfaction and achievement. The paradoxes and popular views mentioned in the book are thought-provoking, proving that many popular views, such as the software assembly line and the existing talent structure, have significant shortcomings or even errors. Many current popular management books and articles, as well as widely circulated arguments like "Lenovo is not a home" and "Huawei's winter" on the internet, once again reveal the primitive state of domestic management and culture. These views may affect the sustainable long-term development capabilities of Chinese enterprises. Based on his practical experience and understanding of management, quality theory, and culture, the author proposes a systematic and practical working theory and guidelines, providing food for thought and reference for corporate managers and workers. The target readers of this book include practitioners who are committed to exploring organizational development, such as CEOs and middle managers, consultants, software project managers, and software professionals dedicated to the software industry. The book provides an in-depth analysis of the basic theories and concepts of 6Sigma, CMMI, and TQM and can also be used as a textbook for quality studies.
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