Competitive benchmarking

Author: Feng Xinfeng
Publisher:
Publish Date: 2004-07-01
Features: The "Competitive Management Techniques for Outstanding Managers" series will paint a grand blueprint for innovative transformation and performance breakthroughs. This series is a premium book set meticulously crafted by the China Economic Research Center of Tsinghua University and Economic Science Press, focusing on practical management skills. Written by top international authors in relevant fields, it features real-life cases from renowned companies, closely aligns with core management elements—organization, people, and surplus—and is specifically designed for managers of emerging and growing organizations in China. It focuses on innovative, efficient, and successful management essentials, serving as a practical toolbook tailored for middle and senior leadership in enterprises. Benchmarking has become one of the key tools in total quality management. The benchmarking process often provides essential insights for companies seeking performance breakthroughs. This book offers a new benchmark for all individuals interested in benchmarking. It provides numerous examples and specific recommendations on how to select benchmarking targets, organize rapid learning, and implement benchmarking. As an introductory guide, this book teaches you how to achieve organizational success by learning from best practices.