Telephony Marketing Coach

Author: Liu Jinglan
Publisher:
Publish Date: 2002-07-01
Features: How to call the right person? How to make cold call? How to invite clients? How to take notes quickly? How to break through the secretary barrier? How to build rapport? How to listen? How to ask questions to the other party? This book elaborates in detail on communication, persuasion, and closing deals over the phone. Based on the advanced telephone skills of Western countries and the marketing experience of world-class sales masters, it also incorporates localized training styles and interactive communication methods. The telesales course has achieved excellent training results and has so far been introduced to cities such as Tianjin, Urumqi, Kunming, Taiyuan, Dongguan, and Shijiazhuang, and has gained recognition and praise in the industry.