Total Quality Management: A Guide to Continuous Improvement: A Guide to Continuous Improvement

Author: Hubert K. Lampeasad
Publisher:
Publish Date: 2004-07-01
Features: Mr. Lampeasad shows you how to effectively utilize problem-solving tools in this book, helping you implement quality improvement processes at all levels of your work. The management methods proposed in this book are practical, systematic, and holistic, suitable for all managers overwhelmed with tasks today. Using numerous real-life examples, the book clearly, concisely, and thoroughly presents all aspects of total quality management (TQM). TQM is an ongoing journey of continuous quality improvement for an organization, guiding you to constantly evaluate individuals, work, and the organization you belong to correctly. This book demonstrates how to improve daily work to achieve high-quality products, cost control, and loyal customers. It can help your organization gain a competitive edge in the fierce business market and enable you to continuously improve and surpass yourself.