Hotel General Management

Author: Solon
Publisher:
Publish Date: 2004-06-01
Features: General management is a science because it adopts scientific methods and approaches with intention and organization, continuously coordinating activities throughout the process of achieving goals. Through methods such as leadership decision-making, goal management, planning and organization, command and execution, and coordination and control, it resolves relationships between people, departments, superiors and subordinates, as well as between internal and external parties. Only in this way can employee motivation be mobilized, and a solid and stable foundation be laid for the development of the hotel and hospitality industry. Guided by practical management theories, this book draws on advanced hotel management experiences from both domestic and international sources, combined with China's national conditions, to systematically explore the various aspects of modern hotel general management. This includes: general management of hotel general departments, office supplies management, water resource management, economic operation of electrical and heating systems, elevator equipment management, computer management and communication equipment, production management of laundry departments, room equipment and supplies management, engineering management and maintenance, security management, conference management, and more.