Powerful Communication Techniques

Author: Phil Harkins
Publisher:
Publish Date: 2001-09-01
Features: This book provides detailed guidance on how to skillfully apply Harkins' carefully crafted strategies to your own unique situations and incorporate your distinct style. The numerous examples of powerful communication techniques, vivid case studies from Fortune 500 companies, as well as many appealing demonstrations and self-assessments will help you clarify your conversation style and master this winning secret of powerful communication. Fundamentally, powerful communication is a tool for "change": it drives "change" by opening up perspectives and proposing action steps. Leading a conversation clearly toward the desired outcome is definitely not something that happens "naturally." Sharing emotions and beliefs, exchanging needs and desires, taking action and following through—by mastering these three steps of powerful communication, you will more effectively control the flow of interaction and significantly enhance your leadership skills and success image.