How to Manage Logistics Services

Author: Liang Chen
Publisher:
Publish Date: 2004-01-01
Features: "The 100,000 Solutions for Professional Managers" Skill Training Series selects common management problems encountered in the daily work of professional managers, drawing on and absorbing new management concepts and methods from multinational companies. It provides in-depth and specific analysis and solutions in a standardized, step-by-step, and humanized manner. This series offers a systematic operational guide for the standardization and internationalization of corporate management in China, while also providing managers with a convenient and practical learning solution to enhance their professionalism.
Logistics service management, as an important part of logistics management, is increasingly valued by modern enterprises. This book systematically describes and analyzes advanced theories and technical methods in logistics service management, introducing knowledge in areas such as logistics service strategy management, logistics service marketing, developing and retaining logistics service customers, and information management in logistics services. It also proposes effective solutions to problems in quality management and performance evaluation in logistics services. Managers will gain systematic knowledge of logistics service management, master solutions to various issues in corporate logistics service management, and effectively improve their company's logistics service management level.