Property Management Practice 2000 Edition ISO 9001 Standard

Author: Wang Zhongqiu (Editor)
Publisher:
Publish Date: 2003-05-01
Features: This book is one of the practical series on management system standards, providing a concise introduction to the general quality management overview, characteristics, and the application of the ISO 9000 family of standards in the property management industry. It introduces the 2000 version of the ISO 9000 family of standards based on the actual conditions of the property management industry. The book summarizes the experiences of certified property management enterprises in implementing the standards and lists examples of quality manuals, procedural documents, work manuals, and common records in the property management industry. It offers practical guidance for standard implementation and certification in the property management industry. This book is suitable for property management industry managers, technical personnel, as well as those engaged in the certification, consulting, and training of quality management systems. It can also be used as a reference for students and teachers in related fields.