Civil Aviation Flight Attendant Practical Conversation

Author: Fan Jian
Publisher:
Publish Date: 2002-04-01
Features: In-flight service is the "showcase" for an airline's image. To improve in-flight service, the key lies in having a high-quality cabin crew team. English conversational skills are one of the most fundamental qualities for cabin crew. Therefore, English training for cabin crew has always been highly valued. This book consists of four parts:
(1) Cabin English Conversation. It includes 25 sets of dialogues between passengers and cabin crew across 19 scenarios, covering the entire process of cabin service.
(2) 200 Sentences for Cabin English. This section selects representative phrases used by cabin crew during in-flight service, including multiple ways to express the same idea. The goal is to help cabin crew learn and master these phrases in a short period.
(3) Functional English for Cabin Crew. It includes 42 language functions, with materials organized around functional needs to directly meet learners' practical communication requirements. The aim is to ensure that cabin crew's spoken expressions are accurate, natural, and appropriate.
(4) Categorized Vocabulary and Phrases for Cabin English. Classifying and arranging the commonly used vocabulary and phrases for cabin crew allows readers to conveniently find the required English expressions based on their needs among the extensive material. It can also serve as a systematic learning or review tool.