Operations Management Basics (4th Edition) (Core Course Textbook for Business Administration)

Author: Davis
Publisher:
Publish Date: 2004-06-01
Features: Operations management is a discipline that is continuously evolving. The primary goal of this book is to reflect the new challenges emerging in corporate operations and the significant impact technology has on operations management research. Three experts in the field have constructed a practical and reasonable textbook structure with concise language.● Discusses the impact of economic globalization trends on corporate operations management● Clarifies that the manufacturing and service activities of businesses are increasingly integrated● Introduces broader, cross-functional operations management tools and concepts● Elaborates on the role of technology in operations management and its influence on other operations management tools and methods● Fosters a collaborative work ethic between the operations management department and other functional departments within the enterprise● Provides a comprehensive framework for an operations management system, defining its role and significance in the enterpriseThe primary goal of this book is to reflect the new challenges emerging in corporate operations. Covering the service industry is a consistent feature of this book, which has been further strengthened in the 4th edition. It also emphasizes the comprehensive integration of manufacturing and service industries to better meet customer needs. To reinforce this feature, the 4th edition not only highlights the theoretical framework of service operations management but also prepares students with numerous case studies on service operations management, offering them a contemporary perspective on the field. Another goal of this book is to reflect the significant impact technology has on operations management research.