Forge High-Productivity: Zhiben Enterprise Knowledge Development Practical Strategy: Zhiben Enterprise Knowledge Development Practical Strategy

Author: Karin Breu
Publisher:
Publish Date: 2004-04-01
Features: The author, Karin Breu, is a researcher at the Information Systems Research Center of Cranfield Management School in the UK and is an expert in knowledge management, communication technology, and e-commerce. The other author, Geoffrey Smith, is the Head of Customer Service at GatehouseNick Ltd. in the UK, where he has long been responsible for IT services for customers in the British banking system. It is believed that this book will help improve the level of corporate knowledge management and expand new profitability. An intelligent enterprise refers to a company that primarily creates value through the intellectual labor of its employees. It is different from traditional companies that rely on manual labor to create value. Therefore, knowledge development and management are particularly important for intelligent enterprises. Based on two surveys conducted by the Information Research Center of Cranfield Management School in the UK, the book found that knowledge is closely related to the added value of products and the core operational processes of the company, but many people still do not know how to systematically and effectively use knowledge management to realize value. This book is not a theorist preaching theories; on the contrary, it is based on practice and provides a set of effective methods for knowledge managers.