Modern Quality Management Circles

Author: Lin Zhengxiu
Publisher:
Publish Date: 2004-03-01
Features: Good quality is about meeting customer needs. The implementation of quality management in the production and packaging of products and services not only brings convenience and success to the work but also serves as a policy to manufacture products that meet customer requirements. Once a product is produced, packaged, and delivered to the consumer, no matter how luxurious its features are, how outstanding its performance is, or how exquisite its packaging is, if the discerning consumer realizes that it doesn’t meet their needs, it will ultimately be. Therefore, from the manufacturer’s perspective, the essential mindset is to replace "optimal quality" with "appropriate quality"; and "appropriate quality" is what makes customers feel "satisfied with the quality."