Business Process Design and Management (2nd Edition) (Business Management Consultant Series)

Author: Jiang Zhiqing
Publisher:
Publish Date: 2004-03-01
Features: This book introduces the principles and methods of designing business processes, as well as process optimization, process reorganization, and process management. It particularly focuses on new content such as how to design core business processes based on a company's marketing characteristics, production and sales characteristics, and production models, as well as how to optimize key processes. This book can help domestic manufacturing enterprises establish process management systems and assist management software solution providers in mastering process design and management knowledge, enabling them to evolve from pure technical solution providers into comprehensive management solution providers. The appendix includes complete examples of business processes and procedural documents, which are highly valuable for enterprises implementing process management. The book primarily uses charts and case studies, avoiding lengthy theoretical explanations, making it clear, concise, and very easy to learn and read.
Target Audience: This book can serve as a training manual for enterprise management and is also suitable for use by corporate management personnel and university faculty and students.