Performance Coach

Author: Jerry W. Girentala, W. Burton
Publisher:
Publish Date: 2004-01-01
Features: This book provides a practical model directly to a new generation of managers—those who can effectively build positive employee relationships by adopting interpersonal skills. They handle performance issues through training and career guidance. Whether for new managers or experienced ones who may adhere to inefficient "old-style" management methods, this is an excellent work. The book introduces a new management concept—Performance Coaching—where managers should "stop managing" and "start coaching" to enhance employees' accountability and improve productivity. It systematically analyzes how emerging business managers—Business Coaches—can use appropriate interpersonal skills to motivate and inspire their employees, build strong relationships where the whole is greater than the sum of its parts, and take responsibility for employee training to help them reach their full potential.