Front Office and Housekeeping Management: A General Textbook for Higher Vocational Education in the 21st Century

Author: Yan Wei
Publisher:
Publish Date: 2004-02-01
Features: This book is compiled based on the curriculum design and teaching requirements of tourism higher vocational education. It is divided into two parts: Front Office Management and Housekeeping Management, with a total of 14 chapters. The book focuses on elaborating the concepts and methods of hotel front office and housekeeping management, as well as the relationship between the practical operations of hotel front office and housekeeping management and general management theories. It can serve as a teaching material for tourism management and hotel management majors in higher vocational colleges, as well as a training manual for hotel management personnel in tourism enterprises.