Theory of the Hotel Law

Author: (USA) Jack P. Jefferies, Banks Brown; Translated by Liu Gansheng
Publisher:
Publish Date: 2003-01-01
Features: With the acceleration of economic globalization and informatization, as well as China's entry into the World Trade Organization, the competition and pressure faced by tourism enterprises will continue to grow. International competition has become domestic, and domestic competition has become international—it has become an inevitable trend. The competition among tourism enterprises is recognized as a competition of management quality. Professional education and training have become the urgent issue for the development of China's hotel industry in the new century. The book covers fundamental principles of hotel management, the relationship between hotels and guests, the obligations of hotels to guests and others, as well as topics such as restaurants, food and beverage services, bars, hotels, and employees.