Sales service technology

Author: Yin Wenyu
Publisher:
Publish Date: 2002-07-01
Features: This book is practical and rich in content, serving as a teaching material for the Commercial Operation program in secondary vocational schools. It can also be used as a reference for on-the-job training and self-study for business professionals, as well as a guide for students majoring in commercial operation to prepare for the salesperson technical proficiency assessment (Intermediate Level). This book is a nationally planned textbook developed based on the "Teaching Guidance Program for the Commercial Operation Program in Secondary Vocational Schools" and the "Basic Requirements for Sales Service Technology Teaching." It focuses on retail commercial counter service techniques, counter sales procedures and basic business skills, retail commercial counter operation techniques, gift wrapping techniques, electronic cash register application techniques, and product display techniques. To assist readers in reading, using, and practicing, each chapter includes review questions and practical exercises.