2000 version ISO 9000 Business Practices Guide for Trade

Author: Zhang Bojian, Editor-in-Chief
Publisher:
Publishing Date: 2003-04-01
Features: This book provides a comprehensive discussion on the theory and practice of quality management systems. The book is divided into 7 chapters:
Chapter 1 primarily analyzes the current status, gaps, and future development trends of China's commercial sector, and proposes countermeasures for commercial enterprises in China after joining the WTO. Additionally, this chapter specifically discusses the necessity of implementing the 2000 version of the ISO 9000 family of standards in commercial enterprises, along with corresponding strategies and key considerations.
Chapter 2 provides a brief introduction to the 2000 version of the ISO 9000 family of standards, including its structure and characteristics.
Chapter 3 focuses on analyzing the content of quality management systems. It briefly introduces methods for establishing and implementing quality management systems, highlights the differences between the 2000 version and the 1994 version of the ISO 9000 family of standards, and explains the transition and implementation of the 2000 version, as well as methods for understanding the challenges in the 2000 version.
Chapter 4 specifically discusses the business strategies and principles of quality management, as well as the foundation of quality management systems. It also introduces the methodology of quality management systems, process approach, quality policies and objectives, quality management system documentation, and quality management system evaluation.
Chapter 5 provides a detailed introduction to the certification process for implementing ISO 9000 in the commercial sector.
Chapter 6 primarily introduces the writing methods for quality management system documentation, including the writing of quality manuals, procedure documents, quality plans, work instructions, and quality records.
Chapter 7 presents an application case provided by this book, including the quality manual, procedure documents, work instructions, and record templates for implementing quality management system certification.