Operations Management (6th Edition)

Author: Jay Heizer
Publisher:
Publish Date: 2001-09-01
Features: Operations is one of the basic functions of business management, and operations management is a fundamental branch of the management discipline. In recent years, under the environment of increasingly fierce market competition and rapid technological advancement, the field of operations management has emerged with a large number of new ideas, theories, and methods. This book is divided into four parts, with the first three parts covering strategic decision-making in operations management, operations system design, and the operation of operations systems. Through these three parts, it provides a comprehensive and systematic introduction to the basic theories and methods of operations management. In the fourth part, it presents the main quantitative decision-making tools and models in operations management. This book comprehensively reflects the overview and new developments in this discipline, enhances the discussion on service operations management, introduces the application of e-commerce in management, and provides numerous cases, discussion questions, and exercises. This book can be used as a textbook or reference for MBA and other management-related programs, as well as a training manual for corporate management and reading material for practicing management professionals.