Quality Management System Internal Audit and 300 Cases

Author: Li Xiang
Publisher:
Publish Date: 2002-04-01
Features: This book presents a simulated enterprise and conducts an internal audit of its quality management system. Through this section, readers can learn what should be done in the internal audit of a quality management system. The book also provides 300 case studies for the manufacturing and service industries, aiming to improve problem-analysis and problem-solving skills, enabling learners to shift from a passive to an active state. Organizational quality management falls under the domain of management science. Management is a practical science, and simply discussing theories on paper is not enough. The purpose of this book is to guide readers from theory to practice and to bring practice back into theory. The ISO9001 standard tells us what should be done in organizational quality management, but this book also aims to "read the standard in reverse" to show readers what should not be done, i.e., to emphasize what should be avoided.