How do highway construction companies implement the ISO 9001:2000 standard: 2000 standard

Author: Liu Jun
Publisher:
Publish Date: 2003-06-01
Features: This book starts from the standard theoretical foundation, the principles of quality management systems, the product scope and characteristics of highway construction enterprises, and their main process sequences and relationships. It explains and clarifies all clauses of the ISO9001:2000 standard in the form of "Understanding Requirements" and proposes "Implementation Key Points." Additionally, it introduces quality plans for highway construction projects. The book emphasizes the concepts of process methodology, PDCA cycles, customer satisfaction, and continuous improvement. It elaborates on the transformation of quality systems in highway construction enterprises, the revision and development of system documents, and includes examples of highway construction enterprise quality management system documents from the 2000 version with accompanying cases for reference.