Recreational services

Author: Liu Zhe
Publisher:
Publish Date: 2001-01-01
Features: "Leisure Service" is a tourism industry vocational skill training and assessment textbook organized and compiled by experts from the Personnel, Labor, and Education Department of the National Tourism Administration. Liu Zhe from Beijing Kangle Palace, Xue Yongge from Beijing Kele Hotel, Li Yihui from Beijing Lido Hotel, and Zhu Xu from Zhuhai Resort participated in this work. The book is divided into three parts, with main content including: (Primary Service Staff), Overview of Leisure Services, Knowledge of Leisure Projects, Knowledge of Leisure Equipment Usage and Environmental Hygiene, Leisure Services, and Leisure Service English; Part Two: (Intermediate Service Staff), Organizational Structure of Leisure Departments, Safety Knowledge, High-Quality Leisure Services, Handling Complaints in Leisure Departments; Part Three: (Senior Service Staff), Management Characteristics and Team Management of Leisure Departments, Collaboration and Marketing in Leisure Departments, Knowledge of Leisure Project Setup, Training and Supervision of Leisure Service Staff, and Compilation Notes.