Quality Management

Author: Li Xiaochun
Publisher:
Publish Date: 2002-05-01
Features: This book is written to meet the teaching needs of the "Quality Management" course, based on the teaching plan requirements for training undergraduate and junior college students in management-related fields. To facilitate readers in reviewing and deeply understanding the content of each chapter, the book also lists review questions and exercises for each chapter, and case studies are added in key chapters. The author's intention is to combine theory with practice, enhancing the readers' ability to analyze and solve problems in production practice. This book can also serve as a training textbook for quality management education and training in enterprises and institutions, as well as a reference book for quality personnel at all levels.
After China joined the World Trade Organization, competition among enterprises will become even more intense, and improving the quality of products and services is a crucial means of enhancing corporate competitiveness. This book systematically elaborates on the basic principles and methods of quality management, a branch of modern management theory. The book consists of eight chapters, each followed by exercises.