Modern Quality Management Practical Guide

Author: Lou Weineng
Publisher:
Publish Date: 2002-10-01
Features: This book introduces the development of organizational management and quality management theory, guides and summarizes the basic principles of quality management, explains how to implement the process approach in accordance with the requirements of ISO 9001:2000, analyzes and dissects the requirements of the quality management system, and guides organizations in establishing, implementing, and improving their quality management systems. The book includes an introduction, Chapter 1: Management Overview, Chapter 2: Top Management Process, Chapter 3: Resource Management Process, Chapter 4: Product Realization Process (Part 1), Chapter 5: Product Realization Process (Part 2), Chapter 6: Measurement, Analysis, and Improvement Process (Part 1), Chapter 7: Measurement, Analysis, and Improvement Process (Part 2), and Chapter 8: Quality Management System Process and Documentation.