IT Organization: Building World-Class Infrastructure: Building World-Class Infrastructure

Author: Harris Cohen
Publisher:
Publish Date: 2003-12-01
Features: The book is dedicated to helping IT organizations explore reliability, effectiveness, and durability (RAS) in client/server environments. It reveals how to build world-class infrastructure, emphasizing the problems and challenges of networking computer technology, how to find solutions from past experiences, how to structure IT organizations for the 21st century, and how to gain competitive advantages and stand unshaken in the world of network companies. In distributed environments, few IT organizations achieve the goals of reliability, effectiveness, and durability—the barriers are not technical but organizational. How to build successful IT organizations with today's tools and architectures? "Building World-Class Infrastructure for IT Organizations" draws from the experiences of over 40 top companies, offering practical and specific answers. You will learn how to●Design an organization that delivers data anytime, anywhere●Integrate strict discipline with 21st-century flexibility in hosting●Treat networks like data centers●Build around key business support functions rather than trendy technology combinations●Set standards, oppose rigidity—discipline over bureaucracy●Break the myths that hinder the success of IT organizationsHarris Cohen and his colleagues have gained worldwide reputation for their rapid assessments of IT organizations and their ability to determine solutions. This book is concise and to the point, helping you achieve excellence. Here you will find hot issues, effective, practical "people and process" techniques, service level agreement samples, and internal support protocols—all you need to drive change. Take action now!