Why is the baby always crying?

Patient's question:

A baby who is one month old had a lacrimal canal cleaning done. The doctor said the lacrimal canal is blocked. After a thorough examination, nothing was clear. The doctor said to do whatever was needed, and the child suffered. The cleaning was done, and I want to ask if a one-month-old baby can have a lacrimal canal irrigation. Will it harm the eyes? However, after the cleaning, the eyes are still tearing, just like before.

Doctor's answer:

According to your condition, the crying of a newborn is likely due to the failure of the embryonic remnant at the lower end of the nasolacrimal duct to atrophy, which blocks the lower end of the nasolacrimal duct. Tears and bacteria accumulate in the lacrimal sac, sometimes leading to secondary infection. For treatment, you can apply Tobramycin eye drops four times a day. Before applying, gently massage the inner corner of the eye. Before the massage, wash your hands and trim your fingernails. Have the child lie down, and have someone else stabilize their head and limbs. The operator should gently push from the lacrimal sac area near the nasal root along the nasal wing upwards.

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