How to Do Well in Car Maintenance Business Reception

Author: Jia Kuijun
Publisher:
Publish Date: 2004-01-01
Features: This book includes content such as qualities and responsibilities, the art of excellent service and reception skills, automotive construction and maintenance knowledge, automotive parts knowledge, maintenance income and maintenance contracts, motor vehicle insurance and claims, basic computer and network knowledge, consumer psychology knowledge and business reception English, as well as relevant policies, laws, and regulations.