Business Process Outsourcing (The first copyrighted book in China about business process outsourcing operations and cases)

Author: Jonathan Rivkin
Publisher:
Publish Date: 2004-01-01
Features: Business outsourcing not only means contracting routine services such as cleaning, security, and cafeteria operations to external providers but may also involve outsourcing the core parts of certain business operations. Additionally, the purpose of outsourcing is not limited to cost savings and resolving management issues but is driven by strategic considerations. As a highly practical book, it focuses on the operational strategy and fundamental principles of business outsourcing decisions. It summarizes the practical experience of many company managers, management consultants, and leading service providers in specialized fields. It holds particular practical value for managers who intend to turn their outsourcing ideas into implementation strategies and those who plan to alter their current strategies.