Art of Workplace Communication

Author: Stephen M. Pollan
Publisher:
Publish Date: 2004-01-01
Features: This book designs 85 specific career life scenarios for readers. In each scenario, the author provides a communication roadmap including self-statements, various responses from others, and how to handle the situation. You can also find strategic tactics related to attitude, timing choices, preparation, and behavior, which can be adjusted according to your actual circumstances. Throughout our careers, we often encounter embarrassing situations unintentionally. How to easily resolve difficulties and seize the initiative in the workplace and business is a question everyone is exploring. This requires more mental effort and also improves and strengthens communication with others. Communication is an art. The art of communication lies not only in the flexible use and mastery of language but also in finding the right starting point and perspective, viewing problems from both your own and the other person's angle, so that conflicts can be resolved effortlessly. The Art of Workplace Communication provides some effective communication pathways and precise expressions. This book designs 85 specific career life scenarios for readers. In each scenario, the author provides a communication roadmap including self-statements, various responses from others, and how to handle the situation. You can also find strategic tactics related to attitude, timing choices, preparation, and behavior, which can be adjusted according to your actual circumstances. From daily conversations with clients and colleagues to debates with the CEO in a boardroom meeting, The Art of Workplace Communication provides a map that successfully guides you out of the complex and worrying pitfalls of your career and toward success.