Accessibility Team Communication (Harvard Management Mentor)

Author: Anne Donohue
Publisher:
Publish Date: 2004-01-01
Features: This book is provocative, prompting companies to reflect on themselves: Every company is constantly exploring, trying to establish a team-based work environment, but why can teams never fully fulfill their expected roles? Barrier-Free Team Communication proposes a practical method to transform traditional individual work into interdependent team work. For a long time, all organizational departments have been busy seeking solutions to this problem so that they can truly harness team work and realize its potential. Anne Donohue interviewed and observed four companies from the Fortune 200, using sociolinguistic methods to analyze real team conversations and explore the various inherent paradoxes in team work. By comparing the differences between successful and unsuccessful teams, she tells team members how to diagnose and solve their own problems, offering specific suggestions on how to use language to positively impact the organization when necessary. Barrier-Free Team Communication will guide team members to improve performance, help team leaders solve problems, and will also assist managers in painting a clear picture of the entire organization—its strengths, weaknesses, and team support capabilities.