Etiquette and Communication Tutorial

Author: Zhang Dan
Publisher:
Publish Date: 2006-12-01
Features: This book is divided into two parts: Etiquette and Communication. The specific content includes: Overview of Etiquette, Personal Etiquette, Public Etiquette, Social Etiquette, Entertainment Etiquette, Overview of Communication, Major Barriers and Strategy Models in Communication, Interpersonal Communication, Listening Strategies in Interpersonal Communication, and Speaking Strategies in Interpersonal Communication.