Letter to the Mail Carrier: The Criteria for Being an Excellent Employee

Author: [USA] Wendi Steyer
Publisher:
Publish Date: 2004-08-01
Features: The protagonist of this book, Arie, as an ordinary service staff, has a performance that surprises everyone. He always thinks for the company and the customers, not only reaching the level that a job should achieve, but also a life choice that moves from mediocrity to excellence.