Author: Tong Yiqiu, Editor-in-Chief
Publisher: Anhui Culture Audio-Visual
Publication Date:
Features: This book includes content such as: Basic Principles of Vehicle Consumer Disputes and Rights Protection, Vehicle Consumer Service Quality Management, Vehicle After-Sales Service Management, Vehicle After-Sales Maintenance, Vehicle Consumer Management and Market Supervision, etc. Case studies and laws and regulations are also provided at the end of the book.
Handling of Vehicle Consumer Disputes and Standardized Management of After-Sales Service: A Practical Complete Book in Three Volumes
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