Revolutionizing Leadership and Customers: 20 Challenges to Transform Reality

Author: [USA] Gary M. Heil et al.
Publisher:
Publishing Time: Not available
Features: This book closely examines the various empty talk surrounding change and the actual state we have created. While acknowledging pragmatism, the authors advocate for adopting revolutionary steps to serve current clients. The book is divided into four parts, covering topics such as "Leaders are revolutionaries," "Leaders are system designers," and "Leaders are defenders of the client."