You don't need to shout

Author: (USA) Geoffrey Kotler, translated by Lai Zhisong
Publisher:
Publish Date: 1999-05-01
Features: Stop complaining! Loud volume and big actions are not the winners! This book provides a set of practical principles that can be used anywhere, allowing you to easily break free from conflicts with others or within yourself, and achieve harmonious interpersonal relationships effortlessly. It offers valuable advice and suggestions for changing our responses during conflicts and observing people's behavioral patterns in such situations. Grounded in the realities of people's lives, the book elaborates on the contradictions and conflicts in interpersonal relationships, explains the diverse causes of conflicts, their various functions, positive and negative effects, as well as the approaches and methods for resolving conflicts. Using concrete examples and vivid descriptions, the author, teaching us how to face conflicts, turn harm into benefit, make conflicts of interpersonal distance, become a catalyst for personal growth, and an effective path to interpersonal intimacy.