Electronic banking

Author: Xin Shusen
Publisher:
Publish Date: 2007-01-01
Features: This book systematically introduces the basic content and operational practices of electronic network banking in personal banking services of China's commercial banks, including four major business segments: self-service banking, call centers, online banking, and mobile banking. It is suitable for individuals working in electronic network banking positions in commercial banks to learn theory and practice, conduct practical operation learning and training, as well as for the general public to systematically understand electronic network banking knowledge. This series of books combines the latest practical aspects of personal banking services in China and presents the fundamental theories and operational practices of nine key areas of personal banking in commercial banks in a systematic, comprehensive, and vivid manner through mandatory on-the-job qualification training and job competency training. It serves as a reading material for personal banking professionals in commercial banks to study, obtain professional qualifications, fulfill job responsibilities, and enhance job competency. This series of books is characterized by its practicality, operability, and reference value, making it suitable for the general public to gain an in-depth understanding of personal banking services.