Upgrade---Methods and Strategies for Continuous Improvement

Author: (American) Mark Sanborn, translated by Zhou Yujun
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Features: Strongly recommended by the CEOs, executives, and experts of twenty-one outstanding organizations in the United States, including Southwest Airlines, McDonald's, and U.S. Training. A classic work by the author of "The Postman Fred," ranked second in the annual U.S. best-selling business film rankings. Mark Sanborn believes that behind every great achievement, there is room for progress and hidden untapped potential. In this book, he will guide you and your organization to achieve extraordinary lives and careers of continuous improvement, rising in all areas, and always striving to be better! The techniques in this book are the essence of what modern individuals and organizations practice, and they are based on the author's insights from 15 years of research into the paths to success for humans and organizations. It compiles various ideas, strategies, and techniques that enrich life.