Relationship Determines Success (Version for Enhancing Interpersonal Relationships)

Author: Haitao
Publisher:
Publish Date: 2007-01-01
Features: Today, people have recognized that the key to becoming a successful business professional lies in the ability to scale transactions and relationships with strangers. If one is not good at dealing with strangers, they cannot effectively expand new business prospects. At the same time, another equally important secret is that if people cannot develop crucial business transactions within familiar relationships, maintaining their market position becomes very difficult. Relationships Determine Success (Enhanced Edition) uses 72 sections to teach us very specific methods for initiating, building, developing, maintaining, and enhancing relationships with customers or employees. These methods involve a series of universally valuable behavioral rules in winning close relationships with others (customers, including both current and potential customers, as well as employees). For example, the "World's Smallest Effect" in building interpersonal attraction is the "Association Rule" discussed in social psychology: while discovering and leveraging shared interpersonal characteristics is the use of the so-called "Similarity Rule."