International Implementation Plan for Universal Service Management Standards (Volume 1 and 2) (Includes CD-ROM)

Author: An Weizhou
Publisher:
Publish Date: 2003-09-01
Features: This book not only provides a detailed explanation of the basic knowledge of ISO9000 quality management system, document writing methods, internal audit techniques, and implementation cases of the quality management system, but also offers a detailed description of the basic knowledge of ISO14000 environmental management system, document writing methods, internal audit techniques, implementation cases of the environmental management system, and the basic knowledge of OHSAS18000, document writing methods, and internal audit techniques.