Sales Staff Training Manual - The 10 Major Work Items and 82 Minor Work Items that Sales Staff Should Master

Author: Wang Hong
Publisher:
Publish Date: 2007-01-01
Features: This book breaks down the job content of sales assistants into 10 major tasks and 82 sub-tasks. Based on the actual work of sales assistants, it systematically introduces topics such as store preparation, attracting and engaging customers, product recommendations, handling objections, closing deals, completing transactions and welcoming customers, after-sales service, handover work and emergency incident handling, and closing the store. This book is suitable for frontline sales assistants, sales assistant supervisors, store managers, and enterprise sales training personnel, providing them with reference standards and operational guidelines for implementation.