Modern Quality Management - (Second Edition)

Author: Gong Yiming
Publisher:
Publish Date: 2007-01-01
Features: "The 21st century is the world of quality." Learning the basic knowledge of quality and quality management is one of the essential qualities for everyone in the new century. Quality and quality management are eternal themes in business operations. This book starts from the practical aspects of current quality management and systematically elaborates on the basic concepts, theories, and methods of quality management. At the same time, it also appropriately introduces the latest trends and hot issues in quality management. This book can serve as a teaching material for students of business administration master's programs and economics and management majors, as well as a training manual for corporate quality management. It can also be used as a reference for individuals interested in and in need of quality management.